Business Challenges
Modine’s main challenge was the need to perfect the negotiation approach of its personnel. The project aimed to overcome several operational difficulties:
Risk of Stalemate: Negotiators often faced “difficult moments” and conflict situations that could prevent agreements from being finalized.
Shifting Mindset: There was a need to transition from a mindset of simply “winning for oneself” or maximizing individual advantage, to one of generating value that benefits both parties.
Communication Ineffectiveness: Simulations showed that the way people argued their solutions often gave the counterparty the perception that Modine was only pushing to maximize its own gains, rather than protecting mutual interests.
Cognitive Barriers: It was essential to develop the ability to recognize and avoid common judgment errors, especially those related to gender, during negotiations.
Lack of Methods: Many employees faced difficult reciprocal relationships without practical tools to manage them effectively, leading to difficulty in handling relational impasses.
The Viblio Solution
Viblio provided an innovative, technology-enabled learning methodology designed to up-skill employees in the vertical competence of negotiation. The program, called the “Complex Negotiation Lab,” was inspired by diplomatic tradition and the principles of Integrative Negotiation from Harvard Law School.
The consulting and training project was an intensive course of 4 sessions, 4 hours each, using a mixed approach:
- Guided Learning: About 30% of the total time was dedicated to expert-led sessions for sharing models and theories.
- Whorkshop: About 70% of the total time was dedicated to small-group exercises, solving cases and real negotiation simulations.
Viblio Integration as an Enabling Tool:
Self-Awareness: Participants could take a personality test (Big Five model) and a self-assessment test on their conflict management styles. This aimed to increase awareness of behaviors that might block difficult negotiation meetings.
Continuous Support: Following the sessions, a specialized content collection was made available within Viblio. This material remained accessible for one year for self-development and skill consolidation.
“Viblio transformed company training into a shared, ongoing experience that sparks curiosity and encourages dialogue.”
— Lucia Meden, Head HR Modine —
Results and Benefits
The project demonstrated that integrating intensive consulting-based training with Viblio’s personalized approach is effective for acquiring a strategic skill and boosting user engagement.
2,5 gg
Average access frequency (days/week)
75%
User-reported relevance of suggested collections
60%
New skills focused on in searches
Viblio usage metrics tracked in the corporate context highlight strong involvement and the effectiveness of personalization:
- High Engagement and Relevance: The frequent access (2.5 days/week) shows that Viblio became a regular part of employees’ routines. The 75% relevance reported for suggested collections confirms that Viblio’s system is accurate and effective in providing content pertinent to the vertical skill.
- Focus on Development: The 60% of searches focused on new skills demonstrates that the platform is actively guiding employees toward acquiring new knowledge, supporting the Up-Skilling objective.
Long-Term Skill Development:
Participants learned techniques to define agreements that are advantageous for all interests involved over the long term.
They gained greater emotional resilience and a method for thoroughly understanding and correcting some of the most frequent cognitive errors in a negotiation.
Conclusion
The Modine project proved that integrating intensive consulting-based learning (based on the Harvard model) with personalized guidance from Viblio is a winning strategy for developing strategic competencies.
The high adoption rate and the high relevance of suggested content (75%) confirm that Viblio was able to provide an effective and motivating experience. This impacted daily work routines and supported employees in acquiring and consolidating skills essential for mutual value creation. Viblio, as an AI Digital Mentor, supports individual journeys, strengthening people’s commitment and employability.
Book your personalised Viblio demo
Talk with our experts and discover how to create personalised growth paths, integrate Viblio into your systems, and make the most of your team’s skills.
Did you like our article?
Share it with people who might be interested in
Other case studies
Not an isolated win. Explore the successful pattern—you could be next.
